1QA4xxx2a

Welcome, Guest Login

jul 20 QA4's Support Center

How can I cancel my Shopify store?

Last Updated: Oct 27, 2011 05:48PM EDT
<div><p>To cancel your store simply log in here: <a href= "http://www.shopify.com/login/">http://www.shopify.com/login/</a> with your <strong>Account Owner</strong> email address and password. Once logged-in, click on the Account link in the top right corner:</p> <p><img src= "http://s3.amazonaws.com/entp-tender-production/assets/77e173015b224981838f3f76d0fd1266cf3e1bd4/Dock-1_normal.png" alt="Dock-1.png"></p> <p>On the Account page, use the '<strong>Please cancel my account (I understand this is irreversible)</strong>' link towards the bottom of the page, under 'Need to close your store?':</p> <p><img src= "http://s3.amazonaws.com/entp-tender-production/assets/987c4a14e92f1f6ac9486b943c20892bd3f66e85/Dock-2_normal.png" alt="Dock-2.png"></p> <p>Only then will your account be canceled.</p> <p>We offer the 30 Day Free trial on accounts as a way for customers to evaluate Shopify, so we do not make refunds for use of Shopify's services past the first 30 days.</p> <h2>Why won't you cancel my shop for me?</h2> <p>We cannot verify your identity based on email alone, which is why we provide you with instructions on how to cancel. By logging into your store with your email address and password you are able to verify your identity and then cancel your account.</p></div>

Contact Us

62b35b1c0b0d4400de330245d0b4cf9f@qa4.inbound.deskstaging.com
http://assets2.deskstaging.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
xa day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete